Annual report [Section 13 and 15(d), not S-K Item 405]

SEGMENT DISCLOSURES (Tables)

v3.26.1
SEGMENT DISCLOSURES (Tables)
 12 Months Ended
Dec. 31, 2025
Segment Reporting [Abstract]  
Schedule of Segment Reporting Information, by Segment
The following table sets forth the operating financial results of the Company’s singular operating segment that are regularly reviewed by the Company’s CODM for the years ended December 31, 2025 and 2024:
For the Year Ended December 31,
(in thousands) 2025 2024
Services revenue $ 227,278  $ 234,247 
Products revenue 58,667  51,840 
Total revenue $ 285,945  $ 286,087 
Less: expenses
Cost of revenue, Services, excluding depreciation and amortization $ 90,262  $ 93,663 
Cost of revenue, Products, excluding depreciation and amortization 37,750  32,498 
Salaries and benefits 74,242  91,577 
Goodwill impairment —  65,861 
Depreciation and amortization 54,891  56,218 
Interest expense 53,377  52,516 
Professional services 10,481  10,164 
Facilities and office 8,850  8,588 
Channel partner commissions 7,881  7,003 
License, memberships and subscriptions 7,729  8,164 
Network services 5,860  2,464 
Other selling, general, and administrative expenses (1)
5,480  6,906 
Change in fair value of warrant liabilities to affiliates 2,405  (4,040)
Loss on sale of assets 1,115  — 
Interest income (649) (1,120)
Income tax benefit (1,579) (5,937)
Foreign exchange (4,997) 5,207 
Others (2)
(4,177) 2,431 
Segment net loss $ (62,976) $ (146,076)

(1) Certain expense line items which the Company deemed immaterial, both individually and in the aggregate, primarily comprised of travel and expense, sales and use tax, and bad debt expense.
(2) Included in "Other" for the year ended December 31, 2025 is $3.4 million related to a tax credit recovery, as described in Note 18 — Consolidated Financial Statement Details.