Quarterly Unaudited Financial Statements - Consolidated Statements of Operations (unaudited) (Details) - USD ($) $ / shares in Units, $ in Thousands |
3 Months Ended | 6 Months Ended | 9 Months Ended | 12 Months Ended | ||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|
Sep. 30, 2022 |
Jun. 30, 2022 |
Mar. 31, 2022 |
Sep. 30, 2021 |
Jun. 30, 2021 |
Mar. 31, 2021 |
Jun. 30, 2022 |
Jun. 30, 2021 |
Sep. 30, 2022 |
Sep. 30, 2021 |
Dec. 31, 2022 |
Dec. 31, 2021 |
|
| Revenue | ||||||||||||
| Total revenue | $ 66,137 | $ 70,921 | $ 68,978 | $ 67,933 | $ 60,798 | $ 55,352 | $ 139,899 | $ 116,150 | $ 206,036 | $ 184,084 | $ 268,447 | $ 248,435 |
| Cost of revenue | ||||||||||||
| Total cost of revenue (exclusive of depreciation and amortization shown separately below) | 31,541 | 33,628 | 35,273 | 34,955 | 29,135 | 23,869 | 68,900 | 53,004 | 100,441 | 87,961 | 129,154 | 121,360 |
| Operating expenses | ||||||||||||
| Selling, general and administrative | 28,904 | 29,407 | 27,717 | 26,114 | 21,741 | 19,010 | 57,125 | 40,751 | 86,029 | 66,864 | 112,220 | 92,303 |
| Depreciation and amortization | 13,688 | 13,753 | 13,175 | 12,419 | 12,372 | 13,093 | 26,928 | 25,465 | 40,616 | 37,884 | 54,499 | 50,331 |
| Total operating expenses | 42,592 | 43,160 | 40,892 | 38,533 | 34,113 | 32,103 | 84,053 | 66,216 | 126,645 | 104,748 | 224,793 | 142,634 |
| Operating loss | (7,996) | (5,867) | (7,187) | (5,555) | (2,450) | (620) | (13,054) | (3,070) | (21,050) | (8,625) | (85,500) | (15,559) |
| Interest expense, including amortization of deferred financing costs, net | 8,206 | 7,297 | 6,624 | 5,589 | 5,506 | 5,059 | 13,921 | 10,565 | 22,127 | 16,155 | 31,371 | 23,260 |
| Change in fair value of warrant liability | (120) | (106) | (27) | (2,898) | 41 | (2,424) | (133) | (2,383) | (253) | (5,281) | (254) | (5,267) |
| Loss before income taxes | (16,082) | (13,058) | (13,784) | (8,246) | (7,997) | (3,255) | (26,842) | (11,252) | (42,924) | (19,499) | (116,617) | (33,552) |
| Income tax expense (benefit) | (1,805) | (2,268) | (2,212) | (3,873) | (1,795) | (1,256) | (4,480) | (3,051) | (6,285) | (6,925) | (10,417) | (8,776) |
| Net loss | $ (14,277) | $ (10,790) | $ (11,572) | $ (4,373) | $ (6,202) | $ (1,999) | $ (22,362) | $ (8,201) | $ (36,639) | $ (12,574) | $ (106,200) | $ (24,776) |
| Loss per share: | ||||||||||||
| Basic (in dollars per share) | $ (0.19) | $ (0.14) | $ (0.16) | $ (0.26) | $ (0.43) | $ (0.30) | $ (0.30) | $ (0.73) | $ (0.48) | $ (0.98) | $ (1.40) | $ (1.04) |
| Diluted (in dollars per share) | $ (0.19) | $ (0.14) | $ (0.16) | $ (0.26) | $ (0.43) | $ (0.30) | $ (0.30) | $ (0.73) | $ (0.48) | $ (0.98) | $ (1.40) | $ (1.04) |
| Weighted average shares outstanding (in Number): | ||||||||||||
| Basic (in shares) | 76,240,530 | 76,239,989 | 74,040,261 | 32,098,715 | 31,647,131 | 31,647,131 | 75,146,201 | 31,647,131 | 75,514,986 | 31,799,313 | 75,710,904 | 41,933,050 |
| Diluted (in shares) | 76,240,530 | 76,239,989 | 74,040,261 | 32,098,715 | 31,647,131 | 31,647,131 | 75,146,201 | 31,647,131 | 75,514,986 | 31,799,313 | 75,710,904 | 41,933,050 |
| Services | ||||||||||||
| Revenue | ||||||||||||
| Total revenue | $ 46,448 | $ 47,805 | $ 47,543 | $ 48,483 | $ 46,430 | $ 45,117 | $ 95,348 | $ 91,547 | $ 141,796 | $ 140,031 | $ 188,985 | $ 188,180 |
| Cost of revenue | ||||||||||||
| Total cost of revenue (exclusive of depreciation and amortization shown separately below) | 16,581 | 16,610 | 17,550 | 17,370 | 17,624 | 15,943 | 34,159 | 33,567 | 50,740 | 50,938 | 67,268 | 69,385 |
| Products | ||||||||||||
| Revenue | ||||||||||||
| Total revenue | 19,689 | 23,116 | 21,435 | 19,450 | 14,368 | 10,235 | 44,551 | 24,603 | 64,240 | 44,053 | 79,462 | 60,255 |
| Cost of revenue | ||||||||||||
| Total cost of revenue (exclusive of depreciation and amortization shown separately below) | 14,960 | 17,018 | 17,723 | 17,585 | 11,511 | 7,926 | 34,741 | 19,437 | 49,701 | 37,023 | $ 61,886 | 51,975 |
| As previously reported | ||||||||||||
| Revenue | ||||||||||||
| Total revenue | 66,640 | 70,353 | 68,941 | 67,878 | 60,743 | 55,297 | 139,294 | 116,040 | 205,934 | 183,919 | 248,217 | |
| Cost of revenue | ||||||||||||
| Total cost of revenue (exclusive of depreciation and amortization shown separately below) | 31,569 | 33,875 | 34,972 | 34,964 | 29,337 | 24,372 | 68,846 | 53,709 | 100,415 | 88,675 | 122,224 | |
| Operating expenses | ||||||||||||
| Selling, general and administrative | 28,841 | 29,413 | 27,628 | 26,001 | 23,004 | 17,521 | 57,042 | 40,525 | 85,883 | 66,525 | 91,733 | |
| Depreciation and amortization | 13,709 | 13,774 | 13,196 | 12,440 | 12,393 | 13,114 | 26,970 | 25,507 | 40,679 | 37,947 | 50,414 | |
| Total operating expenses | 42,550 | 43,187 | 40,824 | 38,441 | 35,397 | 30,635 | 84,012 | 66,032 | 126,562 | 104,472 | 142,147 | |
| Operating loss | (7,479) | (6,709) | (6,855) | (5,527) | (3,991) | 290 | (13,564) | (3,701) | (21,043) | (9,228) | (16,154) | |
| Interest expense, including amortization of deferred financing costs, net | 8,206 | 7,297 | 6,624 | 5,589 | 5,506 | 5,059 | 13,921 | 10,565 | 22,127 | 16,155 | 23,260 | |
| Change in fair value of warrant liability | (120) | (106) | (27) | (2,898) | 41 | (2,424) | (133) | (2,383) | (253) | (5,281) | (5,267) | |
| Loss before income taxes | (15,565) | (13,900) | (13,452) | (8,218) | (9,538) | (2,345) | (27,352) | (11,883) | (42,917) | (20,102) | (34,147) | |
| Income tax expense (benefit) | (2,540) | (2,759) | (2,545) | (3,710) | (2,653) | (1,264) | (5,304) | (3,917) | (7,844) | (7,628) | (9,694) | |
| Net loss | $ (13,025) | $ (11,141) | $ (10,907) | $ (4,508) | $ (6,885) | $ (1,081) | $ (22,048) | $ (7,966) | $ (35,073) | $ (12,474) | $ (24,453) | |
| Loss per share: | ||||||||||||
| Basic (in dollars per share) | $ (0.17) | $ (0.15) | $ (0.15) | $ (0.26) | $ (0.46) | $ (0.27) | $ (0.29) | $ (0.72) | $ (0.46) | $ (0.98) | $ (1.03) | |
| Diluted (in dollars per share) | $ (0.17) | $ (0.15) | $ (0.15) | $ (0.26) | $ (0.46) | $ (0.27) | $ (0.29) | $ (0.72) | $ (0.46) | $ (0.98) | $ (1.03) | |
| Weighted average shares outstanding (in Number): | ||||||||||||
| Basic (in shares) | 76,240,530 | 76,239,989 | 74,040,261 | 32,098,715 | 31,647,131 | 31,647,131 | 75,146,201 | 31,647,131 | 75,514,986 | 31,799,313 | 41,933,050 | |
| Diluted (in shares) | 76,240,530 | 76,239,989 | 74,040,261 | 32,098,715 | 31,647,131 | 31,647,131 | 75,146,201 | 31,647,131 | 75,514,986 | 31,799,313 | 41,933,050 | |
| As previously reported | Services | ||||||||||||
| Revenue | ||||||||||||
| Total revenue | $ 46,410 | $ 47,778 | $ 47,506 | $ 48,428 | $ 46,375 | $ 45,062 | $ 95,284 | $ 91,437 | $ 141,694 | $ 139,866 | $ 187,962 | |
| Cost of revenue | ||||||||||||
| Total cost of revenue (exclusive of depreciation and amortization shown separately below) | 16,609 | 16,577 | 17,529 | 17,379 | 17,826 | 16,211 | 34,105 | 34,037 | 50,714 | 51,417 | 69,867 | |
| As previously reported | Products | ||||||||||||
| Revenue | ||||||||||||
| Total revenue | 20,230 | 22,575 | 21,435 | 19,450 | 14,368 | 10,235 | 44,010 | 24,603 | 64,240 | 44,053 | 60,255 | |
| Cost of revenue | ||||||||||||
| Total cost of revenue (exclusive of depreciation and amortization shown separately below) | 14,960 | 17,298 | 17,443 | 17,585 | 11,511 | 8,161 | 34,741 | 19,672 | 49,701 | 37,258 | 52,357 | |
| Adjustments | ||||||||||||
| Operating expenses | ||||||||||||
| Net loss | (1,252) | 351 | (665) | 135 | 683 | (918) | (323) | |||||
| Adjustments | Income tax adjustments | ||||||||||||
| Operating expenses | ||||||||||||
| Income tax expense (benefit) | 808 | 350 | 371 | 299 | 165 | 238 | 721 | 403 | 1,529 | 702 | 732 | |
| Net loss | $ (808) | (350) | $ (371) | $ (299) | $ (165) | $ (238) | $ (721) | $ (403) | $ (1,529) | $ (702) | $ (732) | |
| Loss per share: | ||||||||||||
| Basic (in dollars per share) | $ (0.01) | $ (0.01) | $ (0.01) | $ (0.01) | $ (0.01) | $ (0.01) | $ (0.01) | $ (0.02) | $ (0.02) | $ (0.02) | ||
| Diluted (in dollars per share) | $ (0.01) | $ (0.01) | $ (0.01) | $ (0.01) | $ (0.01) | $ (0.01) | $ (0.01) | $ (0.02) | $ (0.02) | $ (0.02) | ||
| Adjustments | Indirect tax adjustments | ||||||||||||
| Operating expenses | ||||||||||||
| Selling, general and administrative | $ 79 | 79 | $ 79 | $ 114 | $ 114 | $ 114 | $ 158 | $ 228 | $ 237 | $ 342 | $ 457 | |
| Total operating expenses | 79 | 79 | 79 | 114 | 114 | 114 | 158 | 228 | 237 | 342 | 457 | |
| Operating loss | (79) | (79) | (79) | (114) | (114) | (114) | (158) | (228) | (237) | (342) | (457) | |
| Loss before income taxes | (79) | (79) | (79) | (114) | (114) | (114) | (158) | (228) | (237) | (342) | (457) | |
| Net loss | (79) | (79) | (79) | (114) | (114) | (114) | (158) | $ (228) | (237) | $ (342) | $ (457) | |
| Loss per share: | ||||||||||||
| Basic (in dollars per share) | $ (0.01) | $ (0.01) | $ (0.01) | |||||||||
| Diluted (in dollars per share) | $ (0.01) | $ (0.01) | $ (0.01) | |||||||||
| Adjustments | Other Adjustments | ||||||||||||
| Revenue | ||||||||||||
| Total revenue | (503) | 568 | 37 | 55 | 55 | 55 | 605 | $ 110 | 102 | $ 165 | $ 218 | |
| Cost of revenue | ||||||||||||
| Total cost of revenue (exclusive of depreciation and amortization shown separately below) | (28) | (247) | 301 | (9) | (202) | (503) | 54 | (705) | 26 | (714) | (864) | |
| Operating expenses | ||||||||||||
| Selling, general and administrative | (16) | (85) | 10 | (1) | (1,377) | 1,375 | (75) | (2) | (91) | (3) | 113 | |
| Depreciation and amortization | (21) | (21) | (21) | (21) | (21) | (21) | (42) | (42) | (63) | (63) | (83) | |
| Total operating expenses | (37) | (106) | (11) | (22) | (1,398) | 1,354 | (117) | (44) | (154) | (66) | 30 | |
| Operating loss | (438) | 921 | (253) | 86 | 1,655 | (796) | 668 | 859 | 230 | 945 | 1,052 | |
| Loss before income taxes | (438) | 921 | (253) | 86 | 1,655 | (796) | 668 | 859 | 230 | 945 | 1,052 | |
| Income tax expense (benefit) | (73) | 141 | (38) | (462) | 693 | (230) | 103 | 463 | 30 | 1 | 186 | |
| Net loss | (365) | $ 780 | (215) | $ 548 | $ 962 | $ (566) | $ 565 | $ 396 | 200 | $ 944 | $ 866 | |
| Loss per share: | ||||||||||||
| Basic (in dollars per share) | $ 0.01 | $ 0.02 | $ 0.03 | $ (0.02) | $ 0.01 | $ 0.01 | $ 0.03 | $ 0.02 | ||||
| Diluted (in dollars per share) | $ 0.01 | $ 0.02 | $ 0.03 | $ (0.02) | $ 0.01 | $ 0.01 | $ 0.03 | $ 0.02 | ||||
| Adjustments | Other Adjustments | Services | ||||||||||||
| Revenue | ||||||||||||
| Total revenue | 38 | $ 27 | 37 | $ 55 | $ 55 | $ 55 | $ 64 | $ 110 | 102 | $ 165 | $ 218 | |
| Cost of revenue | ||||||||||||
| Total cost of revenue (exclusive of depreciation and amortization shown separately below) | (28) | 33 | 21 | $ (9) | $ (202) | (268) | 54 | (470) | $ 26 | (479) | (482) | |
| Adjustments | Other Adjustments | Products | ||||||||||||
| Revenue | ||||||||||||
| Total revenue | $ (541) | 541 | $ 541 | |||||||||
| Cost of revenue | ||||||||||||
| Total cost of revenue (exclusive of depreciation and amortization shown separately below) | $ (280) | $ 280 | $ (235) | $ (235) | $ (235) | $ (382) | ||||||